Four Convenient Options

  • Service-Call (Repair)
  • Showroom In-Person Consult
  • Virtual Tour Consult
  • General Consultation Options

At A Fireplace Store and More, we can help make your experience easy through online scheduling. We offer in-home, showroom and virtual sales consultations for all project types so you can feel more educated and empowered to make the best decision for your home.

At A Fireplace Store and More, we're not just in the business of fireplaces; we're in the business of crafting extraordinary experiences that bring warmth, elegance, and comfort into your home. We recognize that your fireplace is more than just a feature; it's a statement of your unique style and a source of cherished moments. That's why we've meticulously curated a range of service options, each designed to not only meet your needs but exceed your expectations.

Service Call

Work with an expert in person without leaving home.

Skip the showroom. An engineer will visit your home to discuss your project and options. In-home service calls are typically 45 minutes.

Showroom In-Person Consult

See our dozens of beautiful product displays in person, 1-on-1 with an engineer.

Step into our showroom, a sanctuary where your fireplace aspirations take shape. Feel the textures, see the designs, and experience the ambiance firsthand, guided by our skilled engineers. Our showroom is more than just a space; it’s an inspiration zone where you’re not just shopping; you’re crafting an environment that resonates with your style. Walk in without an appointment or schedule a visit – either way, our showroom consultations, typically 30 minutes long, are about immersing yourself in the art of fireplace possibilities.

Virtual Tour Consult

Connect with a sales expert through your tablet or phone.

Experience our showrooms virtually by connecting with a sales expert through video on your tablet or phone to discuss your project and show you product options.

This is a FaceTime or Skype, 1-on-1 experience. What is the difference between a phone call (General consult) and virtual tour? A virtual tour allows our fireplace engineers to understand what type of unit we are working with, how/what upgrade options to offer, and the overall project goals. With a virtual tour, the process allows our engineers to present to you a visual experience of your options. 

Virtual consults are typically 30 minutes. Via. FaceTime, Zoom, Google Meets, or Skype.

General Consult

At A Fireplace Store and More, general consultation isn’t just a conversation; it’s a collaboration aimed at bringing your fireplace dreams to life. We offer consultations for all project types so you can feel more educated and empowered to make the best decision for your home. Through a telephonic consultation, we dive into your project aspirations, guiding you through every step. Share photos, describe your vision, and let our seasoned professionals weave their expertise into your ideas. With a general consult over the phone, we are able begin the process of understanding your project. Be ready to email or text photos. This isn’t just a consultation; it’s the starting point of a partnership that transforms concepts into tangible, beautiful fireplaces.

Consult with one of our professionals, today!



Some of life’s best moments happen around the fire. Your local fireplace experts at “A Fireplace Store and More” are here to help make your experience easy and seamless. Let’s create your perfect fireplace, together.


Convert your wood fireplace to gas and experience greater performance, safety, and convenience. Warmth and comfort are available with the press of a button. We can take care of the entire conversion process.


Add a new fireplace where one doesn't exist for a warmth and comfort upgrade. Fireplaces can be added to indoor or outdoor spaces and come in a variety of designs to match your style.


Replace your existing fireplace for a fresh look with convenient smart technology. Update just the fireplace, or the entire wall, including mantel and stone for a stunning remodel.